This plan is designed to further improve and simplify your life.

Be the socialite that you are, engage in video chats. Upload and download bigger files. Up to 15 Mbps.

Up to 15 Mbps

Month to Month

 Install: $1,687.50

TT $223.88 per month

Sign Up Now

Up to 15 Mbps

One (1) Year Contract

 Install: $843.75

TT $223.88 per month

Sign Up Now

Up to 15 Mbps

Three (3) Year Contract

 Install: $421.88

TT $223.88 per month

Sign Up Now

Up to 15 Mbps

Year in Advance

Three Months Free

TT $2,858.63

Sign Up Now

The are countless reasons to sign up for our Broadband Internet service. Soon you’ll be wondering why you didn’t sign up before.

The various benefits that come with your Broadband Internet service include:

  • Connectivity in both Urban and Rural areas.
  • Packages fit for the individual needs of our customers. (Gamers, Students, Families)
  • Does not require the use of a phone line.
  • Unlimited Broadband Internet access.
  • Our Network is manned and monitored 24 hours a day 7 days a week.
  • 24 hour Customer Service.
  • 24 hour Tech Support.

Become more familiar with the details of our Broadband Internet Service.

Here you’ll find many of the frequently asked questions we receive surrounding our Broadband Internet services.

Is broadband Internet service the same as high-speed Internet service?

Broadband and high-speed are interchangeable terms used to refer to the power of the Internet connection you are using.

How long does it take to install a home / business connection?

Installation timing varies by the specific service plan you order. After you sign up for service, you will be contacted by our Scheduling Team for your installation date and time.

What's the difference between upstream and downstream speeds?

Information passes between your computer and the Internet in two directions: upstream and downstream. Information that flows upstream is sent from your computer to the Internet, such as sending e-mail attachments or playing two-way games. Information that flows downstream is from the Internet to your computer, such as surfing the Web or downloading files. Please note that broadband service speeds are an estimate.

Is there any firewall on my connection?

YES – there is a basic NAT firewall. For customers that require a non-NAT solution, we can offer both a DMZ and static IP option.

Can I connect more than one computer to the internet?

Yes. This can be achieved by using a device such as a switch.

Is there a particular time I need to call to report any concerns with my service?

Our Customer Service & Technical Support Departments are here twenty four (24) hours each day to assist with any concerns which may arise we are ready and willing to assist you whenever you need us.

Can I upgrade my present connection speed?

Yes. You may contact our Customer Care Department for further information on upgrading.

Can I get my bill via email?

Yes you can, simply provide us with your email address by calling into our customer care department or send a request to us via a private message to our facebook page or to info@greendotgroup.co

How does the billing process work?

Your monthly bill will be sent every month on the same date that your service was installed. For example; If your service was installed on the 10th of July, your monthly bill will be sent to you on the 10th of August and recur on the 10th of every month thereafter. Your monthly invoice will be emailed once an emailed address is provided when signing up. Payment methods include, all VIA (NLCB) outletsBill Express outlets, Direct Deposit through any Scotiabank Branch to Account No. 12011-08, SurePay (HiLo) LocationsTTPost Retail Mailing Centres or at one of our three Customer Service Centres.

We provide an array of convenient payment options

Choose the one that’s most convenient to you.

Yooz

This is a new secure mobile bill payment facility, that is available to all Bmobile and Digicel prepaid and post paid customers with a Republic Bank One Card or a Credit Card from ANY bank. You can set-up Yooz by visiting any Republic Bank branch or one of our Customer Care Centers to register your mobile phone to your bank account.

VIA

Payments can be made through VIA locations at all NLCB outlets in Trinidad and Tobago. Find the VIA location closest to you.

Bill Express

Payments can also be made through all Bill Express outlets. View the map of outlet locations. View map of outlet locations.

Scotiabank

You may also deposit your payments to our Scotia account: Scotiabank T&T Ltd – Account No 12011-08. Find the Scotiabank location that’s closest to you.

Surepay

Surepay locations at selected Massy Stores outlets is also a convenient payment option. Find the Surepay location that’s closest to you.

Credit Card

Authorizing us to deduct your monthly payments from your credit card is yet another convenient payment option. Submit the Authorization Form Now.

Mail

Finally, you may mail payments to us at 40 Bejucal Road, Cunupia. Find a TTPost Retail Mailing Centre near you.

Improving and Simplifying Lives - Sign up Now

One of our friendly customer service agents will contact you shortly after you sign up to schedule your installation.


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