Increase your customer traffic with Green Dot’s WiFi Hotspot Service
Our WiFi Hotspot service allows your customers to connect to the internet with their mobile phones, tablets and laptops at your business location. Your customers can enjoy their favourite websites; or even video chat with friends over the amazing connection speeds delivered by Green Dot.
Offer greater value and service to your customers.
Green Dot’s Wifi Hotspot service is an excellent way to build consistent customer traffic and long customer loyalty in the digital age.
Some features and benefits of our service include:
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Connectivity in both urban and rural areas
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Unlimited access
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Our network is manned and monitored 24 hours a day 7 days a week
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24 hour customer service
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24 hour tech support
Your customers will thank you.
Signing up is amazingly easy. Get started today.
Online: Click here to Sign Up Now; This will take you through all the steps you need to take to order your WiFI Hotspot service. You will be asked to provide some details for your account and will even be able to pay online!
By Phone: Contact our call centre at (868) 224-GDOT (4368).
Once you have one of our customer service representatives on the line they can guide you through the ordering process for the WiFi Hotspot service. You will have to give us some customer details for us to process your order.
You will be able to pay via credit card or you can place your order and then come into our customer Care Centre at 40 Bejucal Road, Cunupia to pay for your equipment
Visit our Head Office or any of our Service Outlets: You can order the service at our Head Office 40 Bejucal Road, Cunupia.
Installation timing varies based on your location. After you sign up for service, you will be contacted by our Scheduling Team for your installation date and time.
Yes. Multiple devices can connect to Green Dot’s WiFi Hotspot Service at the same time.
Our Customer Service & Technical Support Departments are here twenty four (24) hours each day to assist with any concerns which may arise we are ready and willing to assist you whenever you need us.
Your monthly bill will be sent every month on the same date that your service was installed.
For example; If your service was installed on the 10th of July, your monthly bill will be sent to you on the 10th of August and recur on the 10th of every month thereafter. Your monthly invoice will be emailed once an emailed address is provided when signing up.
Payment methods include, all VIA (NLCB) outlets, Bill Express outlets, Direct Deposit through any Scotiabank Branch to Account No. 12011-08, SurePay (HiLo) Locations, TTPost Retail Mailing Centres or at our Customer Service Centre, 40 Bejucal Road, Cunupia.
Green Dot’s WiFi Hotspot Service does not depend on infrastructure to be installed on overhead lines or in the ground. This means that our coverage reaches most areas not able to be covered by other operators. However, there are limitations to the service such as topography which can block reception
No. Currently this service is available for business customers only. You can email us at info@greendotgroup.co or contact our call centre for more information.
Payment options attached to your service.
We provide an array of convenient payment options:
Yooz
This is a new secure mobile bill payment facility, that is available to all Bmobile and Digicel prepaid and post paid customers with a Republic Bank One Card or a Credit Card from ANY bank.
You can set-up Yooz by visiting any Republic Bank branch or one of our Customer Care Centers to register your mobile phone to your bank account.
VIA
Payments can be made through VIA locations at all NLCB outlets in Trinidad and Tobago. Find the VIA location closest to you.
Bill Express
Payments can also be made through all Bill Express outlets. View the map of outlet locations. View map of outlet locations.
Scotiabank
You may also deposit your payments to our Scotia account: Scotiabank T&T Ltd – Account No 12011-08. Find the Scotiabank location that’s closest to you.
Surepay
Surepay locations at selected Massy Stores outlets is also a convenient payment option. Find the Surepay location that’s closest to you.
Credit Card
Authorizing us to deduct your monthly payments from your credit card is yet another convenient payment option. Submit the Authorization Form Now.
Finally, you may mail payments to us at 40 Bejucal Road, Cunupia. Find a TTPost Retail Mailing Centre near you.
WiFi Hotspot Service – Sign up Now
One of our friendly customer service agents will contact you shortly after you sign up to schedule your installation.